Please enter the Username associated with your account
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Self-service password recovery is not available for this account because none of your Security Options have been set (e.g. email, mobile, personalized questions).
To reset your password, please contact the Customer Service Center (CSC) help desk at: 614-644-6625, option 1.
Self-service password recovery is not available for this account because no Security Options have been set (e.g. email, mobile, personalized questions).
If you do not know your password, you will need to create a new OH|ID account, using a different email address.
Please correct the following errors:
To recover your password, please select one of the options below to use Two-factor Authentication to proceed.
A message with your PIN has been sent to your mobile number
An email with your PIN has been sent to your email address.
You understand that by clicking on the “I Agree” button immediately following this notice, you are providing “written instructions” to the State of Ohio under the Fair Credit Reporting Act authorizing the State of Ohio to obtain information from your personal credit profile or other information from Experian. You authorize the State of Ohio to obtain such information solely to confirm your identity to avoid fraudulent transactions in your name prior to granting you online access to, and use of, the State of Ohio web site.
Using Experian to validate your identity does not impact your credit score and your answers are not saved by the State of Ohio.
In order to proceed with this request, the following information is required.
All fields are required.
Please select the appropriate responses for the following questions:
Define a new password to access your OH|ID account. Once you save the changes, you’ll have to log in again using your new password.
Password must be at least 8 characters long.
Maximum length of password should be 125 characters.
Must contain at least 1 uppercase letter (A-Z), 1 lowercase letter (a-z), 1 number (0-9), 1 special character (.,!”*$%[]_-&#@<>?!)
Password must NOT contain your User Name or be from last 24 passwords.
Password must be at least 12 characters long.
Maximum length of password should be 125 characters.
Must contain at least 1 uppercase letter (A-Z), 1 lowercase letter (a-z), 1 number (0-9), 1 special character (.,!”*$%[]_-&#@<>?!)
Passwords expire after 60 days
Password must NOT contain your First Name, Last Name, User Name or be from last 24 passwords.
