Forgot Password

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Forgot Password

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You have succesfully changed your password

A new password has been set for your account.

Click the button below to be taken to the OH|ID login screen where you’ll have to enter your new password.

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Please enter the Username associated with your account

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Self-service password recovery is not available for this account because none of your Security Options have been set (e.g. email, mobile, personalized questions).

To reset your password, please contact the Customer Service Center (CSC) help desk at: 614-644-6625, option 1.

Self-service password recovery is not available for this account because no Security Options have been set (e.g. email, mobile, personalized questions).

If you do not know your password, you will need to create a new OH|ID account, using a different email address.

Please correct the following errors:

To recover your password, please select one of the options below to use Two-factor Authentication to proceed.

Text Message A one-time PIN code will be sent to your mobile

Message & Data rates apply. See Terms & Conditions and Privacy Policies.

EmailA one-time PIN code will be emailed to your inbox

Security Questions Answer a few questions about yourself. Your responses are case-sensitive.

Third-party Verification Use Experian® to answer quesitons generated from your consumer file.

Soft Token  You can generate a PIN using the mobile app, on your mobile

A message with your PIN has been sent to your mobile number

An email with your PIN has been sent to your email address.

Identify Verification with Experian

The State of Ohio uses Experian to verify your identity. You will be asked a series of questions based on the information in your credit history.

You understand that by clicking on the “I Agree” button immediately following this notice, you are providing “written instructions” to the State of Ohio under the Fair Credit Reporting Act authorizing the State of Ohio to obtain information from your personal credit profile or other information from Experian.

You authorize the State of Ohio to obtain such information solely to confirm your identity to avoid fraudulent transactions in your name prior to granting you online access to, and use of, the State of Ohio website.

Using Experian to validate your identity does not impact your credit score and your answers are not saved by the State of Ohio.

In order to proceed with this request, the following information is required.

All fields are required.

Please select the appropriate responses for the following questions:

We couldn't validate your information.

Click Continue to create a new account.

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Define a new password to access your OH|ID account. Once you save the changes, you’ll have to log in again using your new password.

Password Guidelines

Password must be at least 8 characters long.
Maximum length of password should be 125 characters.
Must contain at least 1 uppercase letter (A-Z),
1 lowercase letter (a-z), 1 number (0-9),
1 special character (.,!”*$%[]_-&#@<>?!)

Password must NOT contain your OH|ID and must be different from your last 24 passwords.

Password Guidelines

Password must be at least 12 characters long.
Maximum length of password should be 125 characters.
Must contain at least 1 uppercase letter (A-Z),
1 lowercase letter (a-z), 1 number (0-9),
1 special character (.,!”*$%[]_-&#@<>?!)

Passwords expire after 60 days

Password must NOT contain your First Name, Last Name, User Name or be from last 24 passwords.