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Agency Help

When you need help with an agency's app, the best way to get help is by contacting that agency. The agencies listed below have the most commonly used apps.

You can also use the State Directory to find contact information for all of Ohio's agencies, boards and commissions.

Ohio Department of Medicaid – Enterprise Systems (OMES)

For help logging into Ohio Medicaid Enterprise Systems, including Provider Network Management module and Single Pharmacy Benefit Manager secure portal, call the Integrated Help Desk at 800-686-1516.

Ohio Department of Public Safety – BMV Online Services

For help setting up or logging into BMV Online Services, please contact the Ohio Bureau of Motor Vehicles.

Ohio Department of Job and Family Services – Unemployment Benefits

For help setting up or logging into your unemployment benefit account, please call 1-877-644-6562 or visit unemployment.ohio.gov.

Ohio Business Gateway

For assistance setting up your account and logging in to the Ohio Business Gateway, see Gateway FAQs or contact the Gateway Help Desk at 1-866-644-6468 or by submitting a ticket online.

Supplier Portal

To find resources and information to assist you in setting up your account and logging in, visit the Supplier Portal Help Center. For additional assistance, contact Supplier Portal.

Ohio Department of Education

For assistance with setting up your account and logging in to Department of Education (ODE) applications, see ODE's OH|ID Portal Help or contact ODE at 877-644-6338 or Profile.Help@education.ohio.gov.

Ohio Environmental Protection Agency

For assistance setting up your account and logging in to the Ohio Environmental Protection Agency's eBusiness Center, see the eBiz homepage or contact Ohio EPA at (877) 372-2499 or ebizhelpdesk@epa.ohio.gov.

Public Utilities Commission of Ohio

For assistance setting up your account and logging in to Public Utilities Commission of Ohio (PUCO) Community, see the PUCO Community website. For further assistance, contact the PUCO Call Center at (800) 686-PUCO (7826) or ContactThePUCO@puco.ohio.gov.