When you need help with an agency application (app), including help logging in or help with your 2-step verification settings, you must contact the agency that owns that app.

Key contacts are below, but you can also use the State Directory on Ohio.gov to find contacts for a specific agency, board or commission.

Department of Medicaid

For help logging into Ohio Medicaid Enterprise Systems (OMES), including the Provider Network Management module and Single Pharmacy Benefit Manager secure portal, call 1-800-686-1516.

Department of Public Safety - BMV

For help setting up or logging into BMV Online Services, contact the Ohio Bureau of Motor Vehicles.

Department of Job and Family Services

For help setting up or logging into your unemployment account, call 1-877-644-6562 or visit unemployment.ohio.gov.

Ohio Business Gateway

For help setting up or logging into your Ohio Business Gateway account, see Gateway FAQs, call 1-866-644-6468, or submit a ticket online.

OhioBuys

For help setting up your account or logging in to OhioBuys, contact the OBM Shared Services Center at 614-338-4781 or 1-877-644-6771, or by email at ohiosharedservices@ohio.gov. Put "OhioBuys" in the subject line.

OhioPays

For help setting up or logging into your OhioPays account, see OhioPays helpful resources or contact OhioPays.

Department of Education

For help setting up or logging into your account for Department of Education (ODE) applications, see ODE's OH|ID Portal Help, call 1-877-644-6338, or email Profile.Help@education.ohio.gov.

Ohio Environmental Protection Agency

For help setting up or logging into your Ohio EPA eBusiness Center account, see the eBiz homepage, call 1-877-372-2499, or email ebizhelpdesk@epa.ohio.gov.

Public Utilities Commission of Ohio

For help setting up or logging into the Public Utilities Commission of Ohio (PUCO) Community, see the PUCO Community website, call 1-800-686-7826, or email ContactThePUCO@puco.ohio.gov.